Terms of Service

By signing up for or using BizCentral, you agree to the terms below:

1. What BizCentral Is

BizCentral provides access to a white-labelled business software platform (built on GoHighLevel), offered on a subscription basis in two tiers:

  • BizCentral Essentials — software access only.

  • BizCentral Plus — software access, plus full membership to The Biz Cafe and access to group BizCentral Q&A calls.

2. Subscription & Billing

  • All plans are billed monthly in advance, in Australian Dollars (AUD), inclusive of GST.

  • Payments are processed securely via Stripe. BizCentral does not store or have access to your full card details.

  • There is no lock-in contract. You may cancel your subscription at any time, effective at the end of your current billing period.

  • Refunds are not offered, due to the digital nature of the service. Cancelling stops future billing but does not refund the current billing period.

3. Account Set-up

  • New accounts are set up manually. You will typically receive your login details within 24 hours (Monday–Friday) or 48 hours (weekends).

  • You are responsible for the accuracy of the information you provide during sign-up.

4. Acceptable Use

You agree to use BizCentral only for lawful purposes, and not to:

  • Use the platform to send spam, unsolicited communications, or content that breaches the Australian Spam Act or Privacy Act.

  • Attempt to resell, sublicense, or white-label BizCentral access to third parties without prior written agreement.

  • Use the platform in a way that disrupts or degrades the service for other users.

5. Your Content & Data

  • You retain ownership of any content, data, and materials you upload or create within BizCentral.

  • BizCentral is not responsible for the accuracy, legality, or appropriateness of content you create or send through the platform.

  • You can request your sub-account be transferred to another agency by notifying us writing, using the email address below. Please allow 5 working days for your request to be actioned

6. Third-Party Services

BizCentral integrates with third-party services (including but not limited to Stripe, Google, Meta/Facebook, and email delivery providers). Your use of those services is also subject to their own terms and privacy policies.

7. Availability & Support

  • BizCentral aims to keep the platform available and functioning, but does not guarantee uninterrupted access, as the underlying software is provided by a third party (GoHighLevel).

  • Support is provided by BizCentral at the level outlined in your plan. General platform troubleshooting is also available directly through GoHighLevel's own support resources.

8. Changes to These Terms

These Terms may be updated from time to time. Continued use of BizCentral after changes are made constitutes acceptance of the updated Terms.

9. Contact

Questions about these Terms can be sent to Sandra Buckley at [email protected].

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